Where Hospitality Begins

Guest Services / Operations

The Hilton Worldwide name is recognized around the world as a global symbol of hospitality. Our passion for filling the Earth with the light and warmth of hospitality and delivering exceptional guest experiences is evident in everything we do.

A World of Opportunities

Our guests have high expectations for service, quality and comfort. Customer service is top priority whether you are meeting guests at the front door, creating a beautiful room, helping them enjoy the local culture or dropping them off at the airport for the trip home. We have a welcoming spirit that sets Hilton Worldwide apart. Opportunities will vary from country to country and from location to location, depending on the Hilton Worldwide brand and other factors. Some of our most frequent hiring areas and positions include (but are not limited to):

Guest Contact
Our guest experience is enhanced by ongoing investments in technology. For example, our extensive customer database allows us to anticipate guest needs and preferences before they arrive. Hilton Worldwide also provides our Team Members with outstanding training programs for assessing, meeting and exceeding guest needs in various situations. We look for outgoing personalities, good problem solvers, and people who are always willing to go above and beyond to get the job done.
Opportunities include:

Front Office Manager • Reservation Agent • Hotel Communications • Guest Service Agent • Concierge • Bell Person • Bell Captain • Door Person • Valet Parking • Greeter • Host/Hostess • Receptionist • Retail & Gift Shop • Van Driver • Tram Driver • Casino Operations

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Engineering, Maintenance & Facilities
Hilton Worldwide offers challenging careers for experienced candidates, as well as for apprentices, in this field. We look for people who are skilled in their area of expertise and comfortable with the many new technologies that continue to emerge in Engineering, Maintenance and Facilities roles. We also look for candidates who have an eco-friendly attitude as Hilton Worldwide strives to reduce its carbon footprint through many hotel-based initiatives. We require exceptional attention to detail, strong customer service focus, and proven troubleshooting and problem-solving skills. Positions exist at all levels of experience in these areas of opportunity:

Boiler Person • Carpenter • Chief Engineer • Electricians • Engineers • Engineering Management • Facilities Management • Gardener • Groundskeeper • Interior Plants • Landscaping • Maintenance Management • Mechanics (HVAC, Kitchen, Laundry, Appliance) • Painter • Property Operations

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Housekeeping & Laundry
Cleanliness is a top priority at Hilton Worldwide. Our guests expect sparkling, well-appointed rooms with crisp linens and special laundry services upon request. We hire Housekeeping and Laundry Team Members with varying degrees of experience. Join us in one of the following areas if you have a commitment to cleanliness and customer service:

Room Attendant • Housekeeper • Housekeeping Management • House Person • Inspector • Janitorial Services • Laundry • Laundry Management • Linen Room • Linen Runner • Porter • Presser • Room Attendant • Seamstress • Storekeeper • Suite Keeper • Tailor • Uniform Room • Valet Runner • Washperson

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Security & Loss Prevention
The safety and security of our guests is paramount at Hilton Worldwide. We are committed to keeping our guests safe so they sleep well, rest easy and work without interruption or distraction. Our Team Members display honesty, integrity and a positive attitude, as well as the patience and diplomacy needed in Security and Loss Prevention roles. We look for alert, attentive professionals who are good problem solvers and effective communicators who can perform well under pressure. If this sounds like you, consider one of these career opportunities with us:

Claims • Dispatcher • Fire & Safety • Key Controller • Locksmith • Loss Prevention Management • Lost & Found • Security Captain •Security Management • Security Officer/Guard

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Receiving Team Members work across all Hilton Worldwide hotels and resorts to meet global supply and inventory distribution needs. Receiving Team Members handle food supplies, beverages, furniture, fixtures and all essential goods required to run a world-class organization. Innovative technology enables us to leverage our significant buying power and to consolidate suppliers to get the best value on top-quality supplies. Frequent opportunities in this area include Receiving Clerk and Storekeeper.

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In some locations around the world, Hilton Worldwide manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Hilton Worldwide performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Hilton Worldwide where Hilton Worldwide is serving only as the recruiter and will not be my actual employer.

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